Driven by lived experience

Care Comes First was founded on a simple yet profound belief, that every young person deserves a safe environment where they are understood, valued, and given the space to grow at their own pace.

Our Journey

Our founder spent time in the care system as a teenager. That experience is the foundation of everything we do. It taught us that the most important thing for a young person is consistency, not just a roof over their head, but a group of people who will not give up when things get difficult.

We established Care Comes First to fill the gaps we saw in traditional provision. We focus on small teams, relationship led practices, and a commitment to trauma informed support that acknowledges the past while building for the future.

Consistency

Small, dedicated teams ensure that every young person sees the same familiar faces every day.

Commitment

We take the long view, sticking by our young people through the challenges of emotional and behavioural difficulties.

100%

Commitment to providing stable, therapeutic environments for every referral.

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THE HEART OF OUR SERVICE

The values that guide us

Authentic Connection

We do not just provide a service, we build real relationships. Our staff are encouraged to be their authentic selves, creating a home environment that feels genuine and safe.

Firm Boundaries

Safety comes from predictability. We maintain firm but respectful boundaries that protect everyone while helping young people understand the impact of their actions.

Blue eye icon with a circular iris and pupil in the center.

Being Truly Seen

Every young person is an individual with unique strengths. We look beyond labels and past behaviours to see the person underneath and help them flourish.

OUR PEOPLE

Expertise rooted in empathy

Our staff are our greatest asset. We select individuals who possess not only the necessary qualifications but also the emotional intelligence and resilience required for this work.

Rigorous recruitment focusing on therapeutic potential
Continuous training in trauma informed care and low arousal techniques
Regular reflective debriefing and restorative support for all team members

Partnering for a better future

Whether you are a social worker looking for a placement or a professional wanting to join our mission, we would love to hear from you.